Frequently Asked Questions at Capitol Park Mental Health Hospital
How do I request a copy of my medical records?
Requesting medical records involves three simple steps:
- Print the Authorization for Release of Information (ROI) form.
- Complete and sign the form.
- Submit the form by fax, email, mail, or in person.
Is there a fee to obtain medical records?
No. There is no cost to receive copies of medical records from Capitol Park Mental Health Hospital.
Where do I send my medical records request?
Submit your completed authorization form using one of the following methods:
Fax: 763-356-4097
Email: Brianne.Clark@capitolparkmh.com
Mail or in Person:
Capitol Park Mental Health Hospital
Attn: Health Information Management
559 N. Capitol Blvd
St. Paul, MN 55103
What are the visiting hours at Capitol Park Mental Health Hospital?
Unit 3
Visitation: Monday, Wednesday and Saturday: 11am – 11:45am
No visiting hours Sunday, Tuesday & Friday
Unit 4
Visitation: Tuesday, Thursday and Saturday: 1:30pm – 2:30pm
No visiting hours Sunday, Monday, Wednesday & Friday
Visiting hours may change based on community needs or physician-ordered restrictions.
What time should I arrive for visitation?
Arrive at least 15 minutes early to complete the check-in process.
Are children allowed to visit patients?
No. Visitors must be age 18 or older. For safety and to maintain a therapeutic environment, minors are not permitted. Children are encouraged to stay connected via phone.
How many visitors are allowed at one time?
A maximum of two (2) care partners may visit at a time. Larger groups should stagger visits to avoid crowding.
Can I bring a cellphone or smartwatch into the hospital?
No. Personal electronic devices are not allowed. This includes cellphones and smartwatches, which may compromise patient privacy. Please leave electronics in your car.
Can I bring outside food or drinks for a patient?
No. Outside food and drinks are prohibited by the health department. The hospital provides balanced meals and snacks for all patients.
Who is allowed to visit a patient?
Only approved visitors may visit. Visitors must be listed on the patient’s visitor/phone consent list. Patients may refuse visitors at any time by informing staff.